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Frequently Asked Questions

 

1. What is Super Streaming?

•  We make video streams more fun by providing prediction games, real-time shopping experiences and allow you to bid on live auctions while you watch.  It attaches directly onto existing streaming videos on the platforms you already use like YouTube and Twitch.  

2. How do I download Super Streaming?

•  Click here or on the Install button at the top of this page to Install the Plug-I

•  After Installing, click on the Puzzle Button in the right of your browser bar

•  Pin the Plug-In to your Browser by clicking on the Pin icon

•  Register by clicking the Sign-In button

3. How do I find Super Streaming enabled content?

•  Click on the Super Streaming Logo on the right side of your browser bar.  We’ll always have the latest events here with match-ups, content and the live stream time.  

•  If you’ve opted into marketing messages with Super Streaming, we’ll notify you of upcoming events and when events go live via email or push notifications should click directly to stream when its live.  

•  Follow Super Streaming on our social channels by click on the social icons at the top or bottom of the website and we’ll always be posting when new events are upcoming or when they go live.  

4. Can I use Super Streaming on mobile devices?

•  The Super Streaming Plug-in is only available on PCs but Super Streaming is developing a mobile app to be released soon.

5. Do I need to create an account to Participate in Super Streaming’s interactive features?

• Yes, you’ll need to click the sign button using your Google account to participate in our available features. This allows the platform to track progress for games and build you a wallet so you can purchase items during the stream when you shop or bid on auctions.  

6. How do I uninstall or remove Super Streaming?

•  Open the your Exensions by clicking on the Puzzle button.  Click on the More Options bullet icon

•  Select the “Remove from Chrome” Option and the plug-in will be removed from your browser

7. Who can I contact if I have technical issues with the Plug-In?

• If you encounter any problems or have additional questions when you use Super Streaming, you can contact customer support team through the help center on the platform. They’ll assist you with any issues you might have.