Frequently Asked Questions
1. What is Super Streaming?
• Super Streaming makes video streams more fun and interactive by providing prediction games you get to play while you watch. It attaches directly onto existing streaming videos on the platforms you already use like YouTube and Twitch.
2. What are Prediction Games on Super Streaming?
• Prediction Games are interactive trivia-style games that allow viewers to predict outcomes or answer questions related to the live stream they’re watching. Participants earn points based on the accuracy and speed of their responses, competing on a leaderboard for prizes.
3. How do I participate in a Prediction Game?
• Prediction games are available for Desktop Web devices using the Google Chrome Browser. Below are the 4 steps you need to take to get you in the game:
Step 1: Click the “Add to Chrome” button in the Google Chrome Store or click on the “Install to Play” button above.
Step 2: Once installed, click on the jigsaw puzzle Icon to the right of the address bar then the Pin icon to pin it to your Chrome browser.
Step 3: Sign-In using your Google Account to register.
Step 4: Now you are ready to answer game questions that appear below the stream during video playback.
4. What can I win by playing Prediction Games?
• Prizes are hand curated by our streaming partners for their specific streams. We show the first place prize on the top right of the overlay and you can see all available prizes by clicking on the View Prizes button on the Leaderboard Screen.
5. Are Prediction Games free to play?
• Yes, Prediction Games on Super Streaming are free to participate in. There’s no cost to play. You can join one free to play contest for each live stream video at a time.
6. How do I see my ranking on the leaderboard?
• Click on the Menu button on the top left of the overlay then click leaderboard. Your ranking on the leaderboard will be displayed in real-time. You can check your position throughout the game to see how you stack up against other players.
7. Can I play Prediction Games on mobile devices?
• The Super Streaming Chrome Plug-in is only available on PCs but Super Streaming is developing a mobile app to be released soon.
8. What happens if I lose connection during a Prediction Game?
• If you lose connection during a game, you can rejoin as long as the game is still active. Your previous points will be saved, but you may miss out on some questions depending on how long you were disconnected.
9. How do I claim a prize if I win?
• You also must be 18 Years or older to claim a prize.
• If you win a prize, you’ll receive an email notification via the Super Streaming Customer Service team with instructions on how to claim your reward. Depending on the prize, you may need to provide additional information for shipping or delivery.
10. Do I need to create an account to play Prediction Games?
• Yes, you’ll need to click the sign button using your Google account to participate in Prediction Games. This allows the platform to track your points, save your progress, and ensure you’re eligible for prizes.
11. Who can I contact if I have issues with a Prediction Game?
• If you encounter any problems or have additional questions during a Prediction Game, you can contact Super Streaming’s customer support team through the help center on the platform. They’ll assist you with any issues you might have.